We (Hicasino, “we”, “us”, “our”) know how important privacy is to our visitors, clients, and collaborators. Therefore, we strive to be clear about how we collect, use, store, disclose, and transfer your personal data and other information you provide us. This Privacy Policy explains how our website uses cookies, provides an overview of our information practices, and applies to our website https://hicasino.net and any related online services (collectively, our “Services”).
Who is responsible for processing your personal data?
The administrator and controller of your personal data is Hicasino, operating from Canada.
Why do we collect your personal data?
We use the personal information you provide through our website to:
- Respond to your inquiries and messages,
- Communicate efficiently,
- Provide you with customer service and information about our gaming software development services,
- Process any potential cooperation or business opportunities.
If you apply for a job with us, we also collect your data to manage the recruitment process.
When, how, and for how long do we collect your personal data?
We process your personal data in accordance with applicable privacy laws, including Canadian privacy legislation (such as PIPEDA) and, where relevant, the GDPR for users in the European Union.
We collect and store your data only when you voluntarily provide it or when you give us your consent. This happens in the following situations:
Contact form, email, WhatsApp, or Telegram
When you use our contact form, send us an email, or contact us via WhatsApp or Telegram, we may collect your name, email address, phone number, and any additional information you choose to provide. We use this data solely to respond to your request and, if it leads to successful cooperation, to continue providing our services. If no cooperation results, your data will be deleted after 18 months.
You can request the removal of your data at any time by contacting us at sup@hicasino.net
Job application
If you apply for a job with Hicasino (via email or any submission method), we collect your full name, email address, phone number (optional), CV, and any other information you provide. This data is used exclusively for the recruitment process. With your consent, we may store it for up to 18 months for future recruitment opportunities. You can request access to or deletion of your data at any time by emailing sup@hicasino.net.
Third-party applications and tools
Our website may use third-party services (e.g., analytics tools such as Google Analytics, messaging platforms like WhatsApp and Telegram, or other service providers). These services may collect and process data according to their own privacy policies. For example:
- Google Analytics: We may use Google services that store data on their servers. You can review Google’s privacy policy at https://policies.google.com/privacy.
- WhatsApp/Telegram: Messages sent via these platforms are subject to their respective privacy policies.
Protecting Your Personal Data
We implement appropriate technical and organizational measures to secure our website and systems against loss, destruction, unauthorized access, modification, or disclosure of your data. Your personal data is stored in secured environments and is accessible only by a limited number of authorized personnel.
Your Personal Data Rights
You have the following rights regarding your personal data:
- Access your personal data
- Request corrections or amendments
- Request complete erasure (“right to be forgotten” where applicable)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)
To exercise any of these rights, please contact us at sup@hicasino.net. You also have the right to lodge a complaint with the relevant supervisory authority (in Canada: Office of the Privacy Commissioner of Canada; in the EU: your local data protection authority).
Cookies and Tracking Technologies
We and our third-party partners may use cookies, pixels, beacons, and similar technologies to collect information when you visit our website. This may include:
- IP address
- Device type and identifier
- Browser type and language
- Operating system
- Referring URLs
- Pages visited and interaction data
We use these technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Provide a better user experience
Third parties (such as Google) may also place cookies for analytics or advertising purposes.
How to manage cookies
You can control cookies through your browser settings. Most browsers allow you to review, delete, or block cookies. Note that disabling cookies may affect website functionality.
Your Consent
We rely on your explicit consent for certain data processing activities, particularly those involving cookies, tracking technologies, and personalized advertising. By clicking “Accept” on our cookie consent banner when you first visit our website, you explicitly agree to:
– The use of cookies and similar technologies (as described in the “Cookies and Tracking Technologies” section) for functionality, analytics, and advertising purposes. – The collection and processing of your data (e.g., IP address, device information, and interactions) by us and third parties like Google for personalized ads, remarketing, and analytics via Google Analytics and Google Ads. – The terms of this Privacy Policy in full.
If you do not provide explicit consent (e.g., by selecting “Reject” or not accepting the banner), we will limit data processing to essential functions only, and no personalized advertising or non-essential tracking will occur.
For data you voluntarily provide (e.g., via email, WhatsApp, Telegram, or job applications), your submission constitutes explicit consent to process that information as described in this Policy.
You can withdraw your consent at any time by: – Re-opening the cookie banner and changing your preferences. – Contacting us at sup@hicasino.net. –
Links to Other Websites
This Privacy Policy applies only to https://hicasino.net/ We may link to third-party websites (e.g., WhatsApp, Telegram, or partner sites), but we are not responsible for their content, security, or privacy practices.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
If you have any questions about this Privacy Policy, cookies, or data processing, please contact us at sup@hicasino.net.